Terms of Service

One Stroke Inks

Last Reviewed: January 2026

These Terms of Service ("Terms") govern your access to and use of the website operated by One Stroke Inks ("we," "us," or "our") at onestrokeinks.com (the "Site"), including browsing products, creating an account, and placing orders for screen print supplies or our plastisol-based inks manufactured for commercial screen printing use. By accessing the Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the Site or place orders.

We primarily serve business customers (B2B) in the screen printing industry. These Terms apply to all users but reflect our focus on commercial transactions.

1. Accounts

To place orders or access certain features, you must create an account by providing accurate information: first name, last name, email address, password, business shipping/billing address, any buying group membership, and ID number (if applicable). You are responsible for maintaining the confidentiality of your password and for all activities under your account. Notify us immediately of any unauthorized use.

We may verify buying group membership if claimed. Accounts are for business use; personal/consumer accounts are not intended.

2. Orders and Fulfillment

All orders are subject to acceptance by us. We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, stock unavailability, or other issues. If we cancel an order after payment, we will refund the amount charged.

You may request to modify, add to, or cancel an order by contacting your Account Manager (via phone at 1-800-942-4447) up until the time it ships. No order minimums apply.

Product descriptions on the Site are for informational purposes. We make reasonable efforts to ensure accuracy but do not warrant that all information is error-free.

3. Payment Terms

Credit Card: Orders paid by credit card are charged at the time of order shipment. We process payments securely and do not store full card details.
Net 30 Terms: Approved business customers may qualify for net 30 payment terms (payment due 30 days from invoice date). To apply, contact our Accounting Department for a credit application, which includes a credit check. Terms are not available at website signup and are granted at our discretion. A 1.5% per month service charge and/or a reasonable collection fee will be accrued on past due amounts (subject to our discretion).

Prices exclude taxes, shipping, and duties unless stated. We collect sales tax where we have nexus; provide valid tax exemption documentation if applicable. We reserve the right to change prices without prior notice.

4. Product Use and Guarantee

Our plastisol-based inks are sold for commercial screen printing applications only. We provide a 100% money-back guarantee on all inks for any reason, subject to our Returns Policy (separate document). However, products are not intended for consumer resale or redistribution without our prior written approval.

We assume no liability for misuse, improper application, or unintended uses of the inks, including but not limited to personal, non-commercial, or unauthorized resale activities.

5. Taxes

You are responsible for any taxes not collected by us (e.g., use tax on exempt purchases). Provide exemption certificates as required.

6. Intellectual Property

The Site, content, trademarks (including our registered "One Stroke Inks" logo), and materials are owned by us or our licensors. You may not copy, reproduce, modify, distribute, display, perform, scrape, or create derivative works without our express written permission. Limited viewing and ordering use is permitted for legitimate business purposes only.

7. Limitation of Liability and Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, our products and Site are provided "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or secure.

IN NO EVENT SHALL ONE STROKE INKS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA) ARISING FROM THESE TERMS, THE SITE, OR PRODUCT USE, EVEN IF ADVISED OF THE POSSIBILITY. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your misuse of products, violation of these Terms, or infringement of third-party rights.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict of laws principles. Any disputes arising from these Terms or your use of the Site/products shall be resolved exclusively in the state or federal courts located in Louisville, Jefferson County, Kentucky. You consent to the personal jurisdiction of such courts.

To the fullest extent permitted by law, you waive any right to participate as a plaintiff or class member in any purported class action, collective action, or representative proceeding against us. Claims must be brought on an individual basis only.

10. Force Majeure

We are not liable for delays or failures in performance due to causes beyond our reasonable control, including acts of God, natural disasters, strikes, supply chain disruptions, pandemics, government actions, or carrier delays.

11. Termination and Account Holds

We may suspend or place your account on hold for non-payment, policy violations, or suspected fraud. You may request account closure by contacting us. We work with customers to resolve issues where possible.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted here with the updated date. Continued use of the Site or placement of orders after changes constitutes acceptance.